Though they are more reliable, modern vehicles are not so quick to break down, but they still become immobile from time to time. There are times when you simply need the assistance of a towing company including no matter if there was driver error; electrical, mechanical, or computer failure or other unforeseeable issue. Where it is best to have a reputable towing company for assistance, it is in your better interest to recognize the signs of an illegitimate or poor-quality towing company. It is critical to know what quality your services are, whether it is for basic roadside assistance services or towing services. We at Highway 30 Garage would like to share some of the red flags that the towing professional you called may not be legitimate or they are simply not interested in quality since not all towing companies are created equal.
Slow or Fast Towing Response
No matter if it is for a tow or roadside assistance services, when you need the help of a towing company, it is never convenient, and you are relying on a professional that can deliver a fast response to your location. Because location and circumstances vary, there is no obligation from any towing company saying they will get to their customer in a specific time period. For an average up to 30 minutes is their typical response. In an indication of a lack of professional courtesy, any company that delays their response over 30 minutes without letting you know there will be delays. Please consider your location especially with this red flag, however.
Rude & Unkempt or Friendly & Well Groomed Tow Truck Driver
The towing industry is no exception when it comes to professionalism and having the appearance of the staff to most businesses. Keep in mind, towing experts cannot maintain clean and crisp appearance in their line of work, but they will manage a as much professional upkeep as possible. Evidence pointing to low a quality towing company, like torn or excessively stained uniforms or uniformed. Generally, the staff has presentable attire with most reputable towing companies. To only elevates their status, their drivers are as professional as possible in appearance, demeanor, and services rendered since their employees are a reflection of their business.
Poorly or Well Maintained Tow Trucks, Wreckers & Roadside Assistance Vehicles
The condition of the truck, equipment and tools are just as important as the appearance of the professionals. Since they pass the most credulous of inspections, the vehicles should look well maintained. An obvious sign they are unprofessional and do not value their line of work is if the gear looks filthy, rusted, or has grit, grime, oil, and other debris built up, and the towing vehicles look like they are even in worse shape. If this is your experience, it is probably better to look for another company.
Expertise & Experience of Tow Truck Drivers
The company is not worth your business if the technician is visibly anxious or nervous, avoids answering questions or clearly displays actions that shows they do not know what they are doing. Since they are ready to undertake the responsibilities of services offered, quality towing companies have experienced towing drivers, or at the very least take the time to properly train drivers new to the industry.
Towing, Roadside Assistance & More in Cassia, Gooding, Jerome & Twin Falls Counties in Magic Valley, Idaho & Jackpot, Northern Nevada
Knowing you are in the hands of a reliable company gives you confidence for your safety, your vehicle, and most importantly, are ideal when you need a tow or roadside assistance. Being proudly earned a reputable name to ensure quality services when you need us, Highway 30 Garage is readily available to serve the Magic Valley area.
Highway 30 Towing is readily available to serve the Magic Valley area and has proudly earned a reputable name to ensure quality services when you need us.